Refund & Return Policy
At khushhali, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
You have 3 days from the date of delivery to request a return. To be eligible:
- Item must be unused and in the same condition that you received it.
- Item must be in the original packaging with all tags attached.
- A receipt or proof of purchase is required.
Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed within 5–10 business daysand automatically applied to your original payment method.
Please note: Shipping fees are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at support@khushhali.com.
Non-Returnable Items
Certain items are exempt from being returned:
- Health and personal care items
- Items purchased during clearance or final sale
Shipping Returns
To return your product, please mail it to:
Madina Center Qamar Sialvi Road, Gujarat, Pakistan
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
Need Help?
If you have any questions about our Refund & Return Policy, please contact us at:
Email: support@khushhali.com
Phone: +92 370 7305552